Acceptable Use Policy

Who this covers

This policy is part of our Terms of Service. It applies to everyone who uses webanalyticsinc.com or any WebAnalyticsInc app, including your team members and anyone who reaches the public pages, stores, forms, sites and messages you create with them. You are responsible for making sure they follow it.

What you may not do

• Break the law, or help or encourage anyone else to do so.
• Run scams, phishing, fraud, pyramid schemes, or impersonate any person, business or government.
• Store, share or sell content you don't have the rights to, or that infringes copyright, trademarks, privacy or other rights.
• Publish or share content that sexually exploits minors (we report it to the authorities), non-consensual intimate images, or content that threatens, harasses, defames, or promotes violence or hatred against people.
• Distribute malware, ransomware, spyware or any code designed to harm or gain unauthorised access.
• Collect, buy, sell or use other people's personal information without a lawful basis, or track people in ways the law doesn't allow.
• Use the service to make decisions about people's eligibility for credit, employment, housing or insurance in ways that break consumer-protection or anti-discrimination laws.

Selling and payments

• No illegal, counterfeit, stolen, recalled or dangerous goods; weapons, explosives or their parts where restricted; drugs or drug paraphernalia; or anything Stripe or the relevant carrier or marketplace prohibits.
• No misleading prices, fake reviews, hidden fees, or subscriptions that are hard to cancel.
• No processing payments for someone else's business through your account.

E-mail and messages

• No spam: send marketing only to people who agreed to receive it; never to bought, rented or scraped lists.
• Every marketing message needs a working unsubscribe link and your real business identity and address. Honour opt-outs promptly.
• No misleading subject lines, spoofed senders, or messages built to dodge spam filters.

Security and fair use

• Don't probe, scan or test our systems or other customers' for weaknesses, or get round security, rate limits or plan limits, without our written permission. (Found a security issue? Please tell us at support@webanalyticsinc.com.)
• Don't access another customer's data, or share accounts to avoid paying for seats.
• Don't overload the service, mine cryptocurrency, or scrape it with automated tools, except through our documented APIs and within their limits.
• Point monitoring, SEO crawls and automations only at systems you own or are allowed to test.
• Don't resell, sublicense or rebrand the service without our written agreement.

High-risk uses

The service is not designed for, and you may not rely on it for, situations where a failure, delay or error could lead to death, injury, environmental damage or serious physical harm, such as emergency services, medical devices or life-support, aircraft or vehicle control, or control of critical infrastructure.

What we do about it

If we reasonably believe this policy has been broken, we may remove or disable content, pause sending, limit features, suspend or close the account, and report illegal activity to the authorities. Where we can, we'll tell you first and give you a chance to fix it. We don't have to monitor content, but we may review it when we receive a report or see signs of abuse.

Reporting abuse

To report spam, phishing, infringement or other abuse involving our service, e-mail support@webanalyticsinc.com with the address of the page or message and what is wrong.