A private team wiki and a public help center, with search that finds the answer
A private wiki for what your team knows and a public help center for your customers, with fast search, page history and a help button for your website.
A private team wiki and a public help center, with search that finds the answer
A private wiki for what your team knows and a public help center for your customers, with fast search, page history and a help button for your website.
Help Center is for teams who keep answering the same questions. Write things down once: a private wiki for how your team works, and a public help center where customers can find answers on their own, any time of day.
Both use the same friendly editor with a live preview, keep every version of every page, and come with fast search. A help button for your website puts your articles one click away from your visitors.
Organise pages in a tree you can drag to reorder, link pages to each other by title, and see which pages link back. Start from templates for how-tos, troubleshooting, meeting notes, runbooks and FAQs.
Publish a branded help center with your logo and colours, a search box up front, categories, popular articles and a contact button. Pages are phone-friendly and ready for search engines.
Write on one side and see the result on the other, with headings, lists, tables, tips and warnings, code, images and videos. Drafts save on their own, and nothing goes public until you press Publish.
Every save is kept. Compare any two versions word by word, see who changed what, and restore an older version in one click.
See views per article, how many people found it helpful, top searches and searches that found nothing, with a button to write that missing article.
One line of code adds a help button where visitors can search and read your articles without leaving the page.
Free includes 1 space and 50 articles or pages.
Starter includes 5 spaces and 1,000 articles or pages, plus the API and webhooks.
Business includes 25 spaces and unlimited articles or pages, plus the API and webhooks.
One subscription covers this app and every other business app: Free $0, Starter $19/mo, Business $49/mo for 5 users.
| Limit | Free | Starter | Business |
|---|---|---|---|
| Help spaces | 1 | 5 | 25 |
| Articles | 50 | 1,000 | Unlimited |
Yes. Import Markdown, text or HTML files, or a zip with folders, and the folders become nested pages with their images. You can also export any space as a Markdown zip or a single HTML book, so your content is never locked in.
Every page and article, drafts included, across all the spaces you created. When you reach the limit your pages stay online, and you only need a bigger plan to add new ones.
Not yet. Your public help center lives at an address on help.webanalyticsinc.com with your own name in it. Custom domains are on our list for later.
Free tier. No credit card. Change or cancel any time.
Try Help Center →