Feedback

Feedback

Ideas, roadmap and changelog
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Collect ideas and votes, share your roadmap and tell people when it ships

Collect feature requests and votes from your customers, show what is planned on a public roadmap, and announce what shipped in a changelog.

A board for customer ideas
A board for customer ideas

What Feedback does for you

Feedback is for teams who build a product or service and want to know what customers really want. Instead of ideas scattered across e-mails and chats, customers post them on a feedback board, vote on what matters most and follow along as you work on it.

When something is done, write a changelog entry and link the ideas it answers. Everyone who voted hears back, so customers see that you listened.

Feedback boards with voting

Set up boards such as Feature requests or Bugs with your own categories. Customers post, vote and comment, and similar ideas show up while they type so duplicates stay low.

A public roadmap

Show what is Planned, In progress and Done. Your team drags cards between columns, and the public view stays read-only.

Changelog with RSS

Announce what shipped with labels like New, Improved and Fixed, images and reactions. Each entry has its own page plus an RSS and Atom feed.

Voters hear back

Followers of an idea get notified when its status changes or it ships. Voters who confirm their e-mail and opt in can also get e-mail updates, if you turn e-mail on for your site.

Widgets for your website

One script adds a Feedback button where visitors can search, vote and post, plus a What's new badge that shows your latest changelog entries.

Works with

FlowsFlowsFlows can react to new posts and comments, for example turning each new idea into a task in Issues.IssuesIssuesWith a ready-made flow, new feedback posts become Issues tasks your team can plan.SupportSupportWhen the Support chat is on the same page, Feedback hides its own button and Support shows an Ideas and What's new card, so visitors see one launcher.

Inside Feedback

A public roadmap
A public roadmap
A changelog that closes the loop
A changelog that closes the loop
Know what is most wanted
Know what is most wanted

What's included on each plan

Free

Free includes 1 feedback board.

Starter

Starter includes 5 feedback boards, plus the API and webhooks.

Business

Business includes 25 feedback boards, plus the API and webhooks.

Included in every WAI plan

One subscription covers this app and every other business app: Free $0, Starter $19/mo, Business $49/mo for 5 users.

LimitFreeStarterBusiness
Feedback boards1525
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Questions

Do my customers need an account to vote?

No. Depending on how you set each board, people can vote anonymously, give a name and e-mail, or sign in with WAI. You can also make a site private and share it by invite link only.

Can I keep some ideas private?

Yes. You can require approval before posts appear, make a board visible to your team only, and leave internal notes on any post that customers never see.

What happens when I reach my board limit?

Your existing boards keep working and customers can keep posting and voting. You only need a bigger plan to add another board.

Get started with Feedback

Free tier. No credit card. Change or cancel any time.

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