Reviews

Reviews

Collect, answer and show customer reviews
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Ask every customer for a review, answer them in one place and show them off

Ask every customer for a review by e-mail, link or automatically after a booking, paid invoice or order. Answer every review from one inbox, and show them on your website with widgets and search-engine markup. Honest by design: no review gating.

Every review in one inbox
Every review in one inbox

What Reviews does for you

Reviews is for local businesses and service providers who know happy customers rarely leave a review unless someone asks. Share your review link, ask one customer or a whole list, or let WAI ask automatically after a booking, a paid invoice or a store order.

Every review lands in one inbox, and the best can go on your website. Request e-mails are switched off until our launch, so for now each request gives you a private link to send yourself.

Simple ways to ask

Share your review link, ask one customer, or upload a CSV list. Each person is asked at most once every 30 days, with one optional reminder.

Automatic requests

Turn on requests after a finished booking, a paid invoice or a store order, and WAI picks up new customers on its own. Nothing to copy or paste between apps.

A review page made for phones

Customers tap a star rating and write a few words. Anyone giving a low rating can also send you a private note, next to the public review, never instead of it.

One inbox for every review

Read, reply, flag and tag reviews in one list. Hiding a review needs a clear reason, so your page stays trustworthy.

Widgets and a public reviews page

Show reviews on your site as a carousel, grid, list or badge, or share your own public reviews page. Search-engine markup is included, and averages always count every published review.

Works with

BookingBookingWhen a confirmed booking has ended, Reviews can ask that guest for a review.InvoicesInvoicesWhen an invoice is paid, Reviews can ask the client for a review.Online StoreOnline StoreA set number of days after a store order is paid, Reviews can ask the buyer, and skips refunded or cancelled orders.FlowsFlowsFlows can start an automation on each new review, or ask for a review as a step, for example a day after a document is signed.

Inside Reviews

A review page made for phones
A review page made for phones
Show them on your website
Show them on your website

What's included on each plan

Free

Free includes 25 review requests a month and 1 website widget.

Starter

Starter includes 500 review requests a month and 10 website widgets, plus the API and webhooks.

Business

Business includes 5,000 review requests a month and unlimited website widgets, plus the API and webhooks.

Included in every WAI plan

One subscription covers this app and every other business app: Free $0, Starter $19/mo, Business $49/mo for 5 users.

LimitFreeStarterBusiness
Review requests a month255005,000
Website widgets110Unlimited
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Questions

Can I send review request e-mails today?

Not yet. Request e-mails are built and switched off until our launch. Until then each request is saved with a private link you can copy into your own e-mail or text message, and your general review link works on every plan.

Can I hide bad reviews?

You can reply to any review and hide one only with a clear reason, such as spam or abuse. We do not filter out low ratings before they are posted, because that misleads customers and breaks review site rules.

What happens when I reach my monthly request limit?

Further requests that month are not sent and are marked as over the limit, so you can see who was missed. You get a notification at 80 and 100 percent, and your review link and public page keep working without any limit.

Get started with Reviews

Free tier. No credit card. Change or cancel any time.

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